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Accessibility Glossary

Barrierefreiheit Stärkungsgesetz (BFSG)

Barrierefreiheit Stärkungsgesetz (BFSG) – Explained

The Barrierefreiheit Stärkungsgesetz (BFSG), or Accessibility Strengthening Act, is a German law that aims to make products and services more accessible to people with disabilities. It is based on the European Accessibility Act (EAA) and ensures that businesses and service providers create inclusive environments.

What is the Purpose of the BFSG?

The main goal of the BFSG is to remove barriers that make it difficult for people with disabilities to use everyday products and services. This includes physical spaces, digital platforms, and other essential services.

What Does the BFSG Cover?

The BFSG applies to many industries and services, including:

  • Digital Services – Websites, mobile apps, and online platforms must be accessible.
  • Public Transport – Ticket machines, travel information, and customer service must be barrier-free.
  • Banking Services – ATMs, banking websites, and apps must be easy to use for people with disabilities.
  • Electronic Devices – Smartphones, computers, and self-service terminals must be designed for accessibility.
  • E-Commerce – Online stores must ensure their platforms are accessible to all users.
  • Customer Service – Businesses must provide accessible communication options, such as sign language services or easy-to-read content.

Who Needs to Follow the BFSG?

The law applies to:

  • Companies that sell or provide services in Germany.
  • Government institutions offering public services.
  • Manufacturers of digital and physical products that need to be accessible.

When Does the BFSG Take Effect?

The law was passed in 2021 and will be fully enforced by June 28, 2025. Businesses and service providers must follow the rules by this deadline.

What Happens If Companies Don’t Follow the BFSG?

Companies that do not comply with the law may face:

  • Fines or penalties.
  • Legal action from consumer protection organizations.
  • Reputation damage due to non-compliance.

Conclusion

The Barrierefreiheitsstärkungsgesetz 2025 is an important step toward making Germany more inclusive. It ensures that people with disabilities can access and use essential services without barriers. Companies and service providers must prepare for the changes to meet the legal requirements by 2025.